Privacy Policy
Last updated 1 September 2026
Last updated: October 2025
At Ed Cloud Special Education, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.
1. Who We Are
Ed Cloud Special Education provides digital learning materials designed for teachers working with learners who have special educational needs in South Africa.
Phone: 076 116 8791
Email: info@edcloud.co.za
2. Information We Collect
We may collect the following information:
- Your name and contact details (email address, phone number).
- Billing information and payment details when you make a purchase.
- Technical data such as IP address, browser type, and device information for analytics purposes.
- Any information you provide through contact forms or email correspondence.
3. How We Use Your Information
We use your information to:
- Process and deliver your digital orders.
- Provide customer support and respond to your queries.
- Improve our products, services, and website performance.
- Send order confirmations, invoices, and important service updates.
- Comply with legal and tax obligations.
We do not sell, rent, or trade your personal information to third parties.
4. Data Storage and Security
All information collected is securely stored using encrypted servers and secure payment gateways (such as PayFast). We take all reasonable measures to prevent unauthorized access, alteration, or disclosure of your data.
5. Cookies and Analytics
Our website may use cookies to enhance user experience and collect anonymous analytics data. You can adjust your browser settings to disable cookies if preferred.
6. Third-Party Services
We may share limited data with trusted third-party providers such as:
- Payment gateways for processing transactions.
- Email delivery services for order confirmations and updates.
These providers are bound by their own privacy and data protection policies in line with South Africa's POPIA Act.
7. Your Rights
You have the right to:
- Access and correct your personal data.
- Request deletion of your information where legally permissible.
- Withdraw consent to marketing communication at any time.
To exercise any of these rights, please contact us at info@edcloud.co.za.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: info@edcloud.co.za
Phone: 076 116 8791